Legal
Privacy Policy
This Privacy Policy explains how Ryxur (operated by Ryxur GmbH) collects, uses, stores and protects your information.
Last updated: May 1, 2026
1. Information We Collect
Ryxur collects information necessary to provide content protection and anti-piracy enforcement services. This includes:
**Personal Information:** When you contact us or register for our services, we may collect your name, email address, phone number, company name, and billing information.
**Content Information:** To perform enforcement actions, we collect information about the copyrighted works you wish to protect, including content descriptions, ownership documentation, and authorization records.
**Technical Information:** We automatically collect certain technical data when you visit our website, including IP address, browser type, device information, pages visited, and referring URLs. This information is collected through cookies and similar tracking technologies.
**Enforcement Data:** In the course of our anti-piracy operations, we collect information about infringing content, including URLs, platform identifiers, uploader information (where publicly available), timestamps, and evidence screenshots.
2. How We Use Your Information
We use the information we collect for the following purposes:
**Service Delivery:** To provide content protection, monitoring, and enforcement services as described in our service agreements.
**Communication:** To respond to your inquiries, provide service updates, send enforcement reports, and communicate about your account.
**Legal Compliance:** To prepare and submit takedown notices, preserve evidence for legal proceedings, and comply with applicable laws and regulations.
**Service Improvement:** To analyze usage patterns, improve our detection algorithms, enhance our platform, and develop new features.
**Security:** To protect against unauthorized access, fraud, and other security threats to our systems and our clients' content.
3. Information Sharing
Ryxur does not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:
**Platform Submissions:** When submitting takedown notices, we share necessary information with hosting providers, platforms, and search engines as required by their reporting procedures and applicable law.
**Legal Requirements:** We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
**Service Providers:** We may share information with trusted third-party service providers who assist us in operating our business, subject to confidentiality agreements.
**With Your Consent:** We may share information with your explicit consent for purposes not covered by this policy.
4. Data Security
Ryxur implements industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption of data in transit (TLS/SSL) and at rest (AES-256)
- Access controls and authentication requirements for all systems
- Regular security audits and vulnerability assessments
- Employee training on data protection and security procedures
- Secure evidence storage with chain-of-custody documentation
- Incident response procedures for potential data breaches
While we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specific retention periods include:
**Account Information:** Retained for the duration of your service agreement and for 3 years following termination.
**Enforcement Records:** Takedown notices, evidence packages, and enforcement documentation are retained for 7 years to support potential legal proceedings.
**Website Analytics:** Technical and usage data is retained for 2 years.
**Communication Records:** Client communications are retained for 5 years.
You may request deletion of your personal information by contacting us at the address below, subject to our legal retention obligations.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- **Access:** Request a copy of the personal information we hold about you
- **Correction:** Request correction of inaccurate or incomplete information
- **Deletion:** Request deletion of your personal information, subject to legal retention requirements
- **Portability:** Request transfer of your information to another service provider
- **Objection:** Object to certain processing of your personal information
- **Restriction:** Request restriction of processing in certain circumstances
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
7. Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. We use:
**Essential Cookies:** Required for website functionality, including session management and security features.
**Analytics Cookies:** Used to understand how visitors interact with our website, including page views, navigation patterns, and referral sources.
**Preference Cookies:** Used to remember your settings and preferences for future visits.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.
8. Contact Information
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
**Ryxur** (operated by Ryxur GmbH)
Email: [email protected]
Website: www.ryxur.com
This Privacy Policy was last updated on May 1, 2026. We reserve the right to update this policy at any time. Changes will be posted on this page with an updated revision date.
Have Privacy Questions?
Contact our privacy team for any questions about how we handle your data.
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